Q: What ASTM standard does King abide by?

A: The King Portable Brinell Tester abides by requirements for portable hardness testing.Additional information regarding ASTM E110-14 can be found at http://www.astm.org/Standards/E110.htm.

Q: If I am experiencing issues with my tester, what can I do to get help support?

A: King welcomes any and all questions our customers may have regarding operations and troubleshooting of the tester. Reference material such as operations and service manuals, tutorial videos, and common FAQ answers can be found on our website www.kingtester.com. Our service and technical experts are available by phone Monday – Friday 9:00AM to 5:00PM at (610) 279 6010 or email at King@kingtester.com. Please do not hesitate to contact us with any questions you have.

Q: What type of warranty does King provide?

A: King provides a 1-year warranty on all parts and labor from the original date of purchase.

Q: Why is my tester not holding pressure?

A: The King Portable Brinell Tester is not designed to hold pressure. When testing, pull the pump handle until 3000kg is met and you feel a tension relief in the handle. Once you feel this relief, apply an additional 3 pumps to maintain the pressure level in the reading gauge.

Q: How to do I do an oil change?
  • 1. Remove sac nut and rubber sac.
  • 2. Dispose of current oil by inverting tester upside down to drain.
  • 3. Fill cavity with new oil ensuring oil is covering the two holes in the sump.
  • 4. Pump out ram to 3/8” while maintaining oil level above said holes.
  • 5. Reinstall rubber sac and sac nut.
  • 6. Adjust ram to original position
Q: How and when should I calibrate my tester?

A: Testers should be calibrated daily on a test block by reading a known indent to ensure the tester is within the required ASTM calibration standards. King provides both a 2x6 test block and 4x4 alphanumeric test block for testing and calibration purposes.

Q: Can you ship overseas to me?

A: Yes. We also have international re-sellers that may be close to you to assist in ordering and shipping. To find the closest King re-seller nearest ypu click on the Contact tab > Find a Local Rep. or email us at King@kingtester.com.

If applicable, please reference your UPS information when placing an order.

Do you have a question that we haven't answered yet? Email your question to us at King@kingtester.com